Returns
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We offer easy returns* for 30 days and free exchanges within 45 days on eligible products purchased from coloredorganics.com for all retail orders shipped within the contiguous United States. Free Exchanges We gladly accept new, unused, and unwashed merchandise in salable condition with a recei...
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To request a return for in-store credit or an exchange, please visit https://returns.coloredorganics.com/#/gift. Items must be unworn, unwashed, and in original condition to be eligible for return. Through this portal, the gifter will not be notified, as it will prompt you to provide your informa...
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Can international customers start a return?
International customers wishing to make returns can email Customer Service, service@coloredorganics.com, for our International Return Policies and shipping costs. -
Can I change my order once it's placed?
To cancel or modify your order, please contact us at service@coloredorganics.com or 866.709.2326 as soon as possible. Our customer service team is available Monday through Friday, from 9am to 4pm CST. We will make every effort to accommodate your request. Please note that our order-fulfillment an... -
What is your return policy for wholesale orders?
Wholesale orders can be returned within 14 days of purchase for a refund minus a handling fee of 15% of the return total. Items must be in their original packaging with tags attached and in their original bags. They must not have been altered. If returned items and packaging are not in the origi...