You're welcome to cancel your order directly on your order confirmation page, given that it has not been shipped.
If this option is not appearing for you, please contact us at service@coloredorganics.com or 866.709.2326 as soon as possible. Our customer service team is available Monday through Friday, from 9am to 4pm CST. We will make every effort to accommodate your request.
Please note that our order-fulfillment and shipping processes are designed to be highly efficient, and once an order has entered the shipping phase, we are unable to make any changes or cancellations.
* If you cancel an item that qualified you for a promotion or special deal, you may no longer receive that discount or promotion.
** Once the initial non-refundable payment is processed for a private label purchase, the cancellation will result in the customer's forfeit of those funds and the release of Colored Organics LLC.'s obligation to deliver the product.